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MF | FORMAPRO has been QUALIOPI certified since 2020

Her goals :

• Certify the quality of the process implemented for the Development of Learners’ Competencies

• Allow greater readability of the training offer for companies and users

• Be referenced with public or joint funders so that its clients can benefit from funding.

CONTACT INFORMATION

• FRANCE
  31 Rue Chevalier Paul
  83000 Toulon
• +33 6 74 81 06 48 | +33 4 89 66 55 63

OUR SERVICES

• Achieve a welcome synonymous with excellence
• The culture of luxury to optimize the image of oneself and the company
• Customer delight or sublimate the brand’s standards
• Manage service excellence
• Anticipate and defuse a difficult situation

QUALIOPI certification has been issued to MF | FORMAPRO under the “Training Actions” category

The professional qualification ICPF PRO was issued to Mélinda FREMONDIERE FLEURANT as a Trainer in Management Communication Tourism & Luxury Hospitality

Mélinda FREMONDIERE FLEURANT, Certified Trainer Coach Expert in Process Communication Model KAHLER Communication (Paris)

Our training courses eligible for the CPF
Manage the customer relationship effectively
Relational excellence for quality customer service
Team management