For managers, the acquisition of skills that can be used on a daily basis, directly related to their professional context, to deal with the specific problems of this sector, is therefore a strategic issue to: ose professionalize and professionalize their teams, to enable them to strengthen / promote their security and their professional development. Drive individual and collective performance, by using their newly acquired skills to perpetuate the overall economic situation of their establishment, in a sustainable manner, to encourage the recruitment dynamic, by strengthening the employability of candidates for hiring. In the operational field, in contact with customers and in charge of the production of new services, it is the local managers who will have to build the most efficient teams and lead them to the success of the company’s objectives. They will be indispensable:
- Their skills in recruitment and evaluation of potential.
- Their ability to train and communicate in order to lead, motivate and develop employees who one day will have to take over and their ability to manage multicultural specificities, by constantly adapting
- Their ability to creatTe and animate a community around the brand and its services
- While they will have to evolve in an already long-standing context of shortage of qualified personnel and most of them have not received any initial management training, their own professionalization is now becoming a strategic issue for hotel companies.
The certification “Recruiting and managing multicultural teams in continuous hotel service” is currently being registered in the specific Directory established by France Compétences.